Change Request
We do not need magic to change the world, we carry all the power we need inside ourselves already: we have the power to imagine better.
JK Rowling, Harvard Commencement Address, 2008
A change request is a formal request to make a change to a baselined configuration item. A request for change may be triggered by:
- Identification of software deficiencies
- New or changed requirements
- Design changes
- Hardware changes
- Cost saving initiatives
- Schedule accommodation.
Typical Information Provided in a Change Request
| Item |
Comment |
| Contract details
| Provide customer name and contract number
|
| System name |
|
| Originator details |
Identify the change request originator. Provide originator name, signature, organisation and contact numbers (e.g. phone, facsimile, e-mail) |
| Submittal date |
Provide the date the change request form was completed |
| Change request title |
A sentence summarising the change |
| Change description |
A description of the required change may include functions affected and the reasons for change. If the change is substantial provide or reference supporting documentation |
| CIs impacted |
The names and identifiers of configuration items impacted together with the severity of the impact [major | moderate | minor] |
| System impact |
A broad assessment of the overall impact on system scope, cost, quality and/or schedule expressed as [major | moderate | minor] |
| Related change requests |
Identify any existing change requests that deal with the same or related issues |
| Priority |
Expressed as high, medium or low |
| Attachments |
Provide supporting information as required |
Member Comments |
28 Comments |
22 member ratings |
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